Hermes Capital ("Hermes Capital," "we," "us," or "our"), operated by Confident Properties LLC, respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our website or services, you agree to the practices described here.
1. Who We Are
Hermes Capital is a business-financing referral and brokerage operation. We connect small-business owners seeking working capital with third-party lending and funding partners. We are not a direct lender. When we refer a business to a funding partner, that partner's own privacy policy also applies to the information they collect and process.
2. Information We Collect
We collect information necessary to evaluate funding needs and connect applicants with appropriate funding partners, including:
- Business information: legal and DBA name, entity type, industry, time in business, address, EIN, revenue, and related financial details.
- Owner/contact information: name, phone number, email address, and business role.
- Financial documentation: bank statements, applications, and supporting documents voluntarily submitted for funding review.
- Communications: records of calls, messages, and emails exchanged with us.
- Website and technical data: IP address, browser type, and usage information collected automatically when you visit our site.
3. How We Use Your Information
We use the information we collect to:
- Evaluate funding eligibility and prepare submissions for our lending partners;
- Communicate with you about your application, funding options, and account status;
- Match your business with funding products and partners suited to your profile;
- Comply with legal, regulatory, and contractual obligations;
- Improve our services, operations, and customer experience.
4. How We Share Your Information
We share your information only as needed to provide our services:
- Funding partners: with your authorization, we share your application and supporting documents with lenders and funding partners to obtain funding offers on your behalf.
- Service providers: with vendors who support our operations (for example, secure document storage and communications tools), bound by confidentiality obligations.
- Legal requirements: when required by law, regulation, subpoena, or to protect our rights and the safety of others.
We do not sell your personal information to third parties for their own marketing purposes.
5. How We Protect Your Information
We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction. Access to sensitive financial documents is restricted to authorized personnel involved in processing your funding request. While no method of transmission or storage is completely secure, we work to protect your information using industry-standard practices.
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.
7. Your Choices and Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. Depending on your state of residence (including California), you may have additional rights regarding your personal information, including the right to know what we collect and the right to request deletion. To opt out of marketing communications, follow the unsubscribe instructions in our messages or contact us directly.
8. SMS / Text Messaging & Communications Consent
By providing your phone number, you consent to be contacted by Hermes Capital by text message (SMS) regarding your funding inquiry, including to answer questions, confirm receipt of your documents, request missing paperwork, coordinate calls, and share status updates on your funding request. Message frequency varies. Message and data rates may apply.
Opt-out and help: You may opt out of text messages at any time by replying STOP, after which you will receive no further messages. Reply HELP for help, or contact us at 714-260-4203. You may opt out of emails via the unsubscribe link.
Mobile information and SMS opt-in data sharing: No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and SMS consent are never shared with anyone for any purpose. Any information sharing that may be described elsewhere in this policy (including Section 4) expressly excludes mobile opt-in and SMS consent data. We maintain administrative, technical, and physical safeguards to protect personal information and prevent unauthorized access, use, or disclosure.
8a. Messaging Terms & Conditions
- The messaging program consists of one-to-one, informational conversational messaging to answer questions and provide support to customers who have contacted us about business funding.
- You can cancel the SMS service at any time by texting STOP to the number from which you received messages. We will send a confirmation, after which you will receive no further messages. To rejoin, opt in again as you did originally.
- If you are experiencing issues with the messaging program, reply HELP or contact us at 714-260-4203.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on communication needs.
9. Third-Party Links
Our website and communications may contain links to third-party sites, including funding partners. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
10. Children's Privacy
Our services are intended for business owners and are not directed to individuals under 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Hermes Capital (Confident Properties LLC)
1131 Golden Springs Dr, Unit C, Diamond Bar, CA 91765
Email: noblem329@gmail.com
Phone: 714-260-4203
Web: hermescapital.capital